The Yale Center for British Art seeks a Head of Information Technology to lead the Center’s technology operations, establish and maintain IT policies and lead the team that supports the technology needs of all departments. Reporting to the Deputy Director for Finance and Administration and working with Yale University Information Technology Services, the Head of IT has full responsibility for institutional IT systems at the Center and is the primary contact for the Center’s IT systems. The successful candidate is a deft manager able to work across the institution in support of a number of internal and external functions and capable of managing a variety of software, IT infrastructure, and hardware platforms. The Head of IT oversees the work of the Center’s information technology team, including software engineer and an ITS Distributed Support Provider to deliver constant, reliable and secure technology to all staff. The Head of Information Technology is a key member of the Center's management team dedicated to transforming online access to and research in British Art. The Head of IT also represents the Center across Yale University and in the field of art museums nationally and internationally.

Essential Duties:
Oversee all technology operations for the Center. Provide leadership and direction for the Center’s IT goals and plans, including application and hardware acquisition, vendor management, software development environments, staffing, and equipment. Supervise the Center’s IT team, software engineer(s), and ITS Distributed Support Providers. Plan, advise, develop, implement and monitor IT projects across the Center and the University. Manage IT budget. Liaise with Center staff on the management of the website. Direct the Center's use of Yale technology infrastructure including hardware, cloud services, and business applications, to include Windows and Mac, Amazon web services and Heroku platforms, SharePoint, MS Office, and Workday. Oversee user support, technical training, server and network maintenance, security, and data backup systems. Plans and guides major purchases of computing hardware and software. Tracks and assesses the impact of IT infrastructure developments at Yale and elsewhere. Participates in and may lead project teams. Acts as a liaison with counterparts at other institutions, with vendors, and with university organizations and committees. Manages and Maintains the Center’s IT inventory. Designs and delivers information and training sessions to various groups at the Center about IT matters. Occasional after-hours and weekend as needed. Perform other duties as assigned.

The principal responsibilities below are generic in nature.

Essential Duties

1.  Collects and analyzes system requirements and ensures that systems will offer security and will be effectively integrated with current applications. 2.  Ensures that all systems are working at optimal levels and offers support to application development department regarding new technologies and system requirements. 3.  Assists in identifying, analyzing, and developing approaches, guidelines, and policies that successfully meet institutional goals and objectives. 4.  Plans and guides major purchases of computing hardware and software 5.  Tracks and assesses the impact of IT infrastructure developments at Yale and elsewhere. 6.  Participates on and may lead project teams. 7.  Acts as a liaison with counterparts at other institutions, with vendors, and with University organizations and committees. 8.  Perform other duties as assigned.

Required Education and Experience

Bachelor's Degree in a relevant technical field and six years of related technical experience, or an equivalent combination of education and experience.

Required Skill/Ability 1:

Demonstrated expertise providing technical IT services in a museum, research and/or academic environment.

Required Skill/Ability 2:

Ability to embrace innovation and proactive in seeking out and implementing new technology systems for the Center’s needs.

Required Skill/Ability 3:

Proven knowledge of hands-on experience with software development.

Required Skill/Ability 4:

Demonstrated strong understanding of cultural heritage data and general technical design principles and ability to execute to those principles. Proven ability to communicate complex technical solutions to non-technical stakeholders.

Required Skill/Ability 5:

Demonstrated excellent oral and written communication skills. Proven strong decision-making, planning, organizational, problem-resolution and leadership skills with ability to work independently and as a member of a team. Proven superior interpersonal and collaborative skills.

Preferred Education, Experience and Skills:

Advanced degree in Computer Science, Information Science or Computer Information Systems. Project management, resource allocation and technologies experience, incl. SQL databases, programming, cloud & physical infrastructure.Fluent with metadata specs and profiles in XML and json/linked data formats. Experience with TMS, Crystal Reports, COBOAT, NETX ArchiveSpace, IIIF, Solr & Blacklight.

Drug ScreenNo
Health Screening

No

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

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