Current Opportunities


Job ID: 46484

Job Category: Economic Development

Division & Section: Economic Development & Culture, EDC Museum & Heritage Services Work Location: Metro Hall, 55 John St, Toronto, MSV 3C6

Job Type & Duration: Full-time, Permanent.

Salary: $160,462.00 - $207,027.00, TM2133 and wage grade 10.010.0

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 19-APR-2024 to 5-MAY-2024

Are you a visionary leader with a passion for preserving and promoting cultural heritage? Are you ready to step into a role where you can make a lasting impact on the city of Toronto? As the leader of a multifaceted portfolio, you'll be responsible for delivering high-level programs and exceptional customer service across a diverse range of services. Drawing on your expertise in strategic planning and operational management, you'll guide the continuous improvement of sectional performance, leveraging data-driven insights and innovative management practices to drive excellence.

As the Director, Museum and Heritage Services, reporting to the General Manager of the City’s Economic Development and Culture Division (EDC), you will also develop and implement functional policies and programs that drive major changes in overall business performance, aligning with the City's long-term needs and strategic objectives, including important commitments to reconciliation, confronting anti-Black racism and pursuing multi-perspective historical story-telling that helps to centre voices of equity-deserving communities within more traditional narratives of Toronto’s history. Leading a diverse team, you'll foster a culture of collaboration, innovation, and continuous learning, ensuring that high standards of work quality and organizational performance are maintained at all times.

As a key member of the EDC Division's senior management team, you'll contribute to the overall strategic direction of EDC working collaboratively with internal and external stakeholders to advance the city's economic and cultural priorities. From developing annual operating budgets and revenue-generating programs to overseeing complex organizational change initiatives, you'll play a pivotal role in shaping the future of Toronto's cultural landscape.

You will also lead innovative museum and heritage programming, driving engagement and community outreach through a range of programs, exhibits, and events. You will ensure diligent oversight over the City’s collection of more than one million artefacts, and pursue the highest standards of collections integrity, management and accessibility. By forging effective partnerships and leveraging opportunities for collaboration, you'll ensure that Toronto's rich cultural heritage is preserved and celebrated for generations to come. Overseeing a portfolio of ten City museums and historic sites, you will have expertise in maximizing public access and value to heritage properties.

Politically savvy and a great communicator, you will manage external relationships, secure grants and sponsorships, and represent the City at major local, national, and international heritage events. With your expertise in asset management, site maintenance, and capital project management, you'll ensure that the city's museums and heritage facilities are maintained to the highest standards, expand their accessibility and value to Toronto’s residents and visitors, and develop community and corporate partnerships that achieve these goals. 


Key Qualifications:

Your application must describe your qualifications as they relate to:

  1. Relevant post-secondary education, such as Museum Studies, Public Administration, Economic Development, History, or an equivalent combination of work experience and education. 
  2. Considerable experience leading a high-performing, diverse team; ability to manage the team through change, ensuring continued successful service delivery.
  3. Considerable experience leading a large museum and/or heritage program, including experience overseeing programming, site management, and budget management. 
  4. Experience in building strategic partnerships, and the ability to advocate for Toronto’s museum and heritage sector. 
  5. Experience in budget management, and proficient in relevant grants, funding and revenue generation programs. 
  6. Experience in pursuing ambitious goals in reconciliation and equity as they relate to the heritage sector.
  7. Exceptional stakeholder management skills with the ability to manage multiple competing interests and priorities. 
  8. A deep understanding and appreciation of cultural heritage, including historical preservation, conservation practices, and interpretation methods, are vital for effectively managing museum and heritage sites.

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit or follow us on Twitter at, on LinkedIn at or on Facebook at


How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at To apply online, submit your resume, quoting Job ID 46484, by Sunday, May 5th, 2024.


Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.



The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

Salary Range: 
$160,462.00 - $207,027.00

About This Job

  • City of Toronto
  • Toronto, ON
  • Category: Professional
  • Salary Range: $160,462.00 - $207,027.00
  • Posted: April 22, 2024